Privacy Policy

Privacy and Policy

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Privacy & Cookie Policy

Last Updated: June 2026

Welcome to Scribenova ("Scribenova," "we," "our," or "us"). This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you use Scribenova.com and any related AI tools, applications, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Account information

  • Billing and payment information

  • Customer support communications

  • Prompts, inputs, files, text, images, and other content submitted to our AI tools

Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Operating system

  • Usage statistics

  • Referring websites

  • Access times and dates

  • Cookies and similar technologies

How We Use Information

We use information to:

  • Provide and maintain our Services

  • Process subscriptions and payments

  • Improve platform functionality

  • Deliver AI-generated outputs

  • Monitor performance and security

  • Prevent fraud, abuse, and unauthorized access

  • Respond to customer support requests

  • Comply with legal obligations

AI Processing

Content submitted to our AI tools may be processed by third-party AI providers and infrastructure partners to generate responses and provide requested features.

Users should avoid submitting highly sensitive, confidential, or regulated information unless they are legally permitted to do so.

We may retain prompts, outputs, and usage data for service improvement, troubleshooting, analytics, abuse prevention, and security purposes.

Sharing Information

We do not sell personal information.

We may share information with:

  • Payment processors

  • Cloud hosting providers

  • AI service providers

  • Analytics providers

  • Customer support providers

  • Government or legal authorities when required by law

  • Business successors in connection with a merger, acquisition, or sale

Data Retention

We retain information only as long as reasonably necessary to:

  • Operate our Services

  • Maintain user accounts

  • Resolve disputes

  • Enforce agreements

  • Meet legal obligations

Inactive accounts and associated data may be deleted after extended periods of inactivity.

Security

We use commercially reasonable security measures to protect information. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

What Are Cookies?

Cookies are small files stored on your device that help websites function efficiently and improve user experience.

Types of Cookies We Use

Essential Cookies

Required for:

  • Login sessions

  • Security

  • Account authentication

  • Core website functionality

Analytics Cookies

Used to:

  • Measure website traffic

  • Understand user behavior

  • Improve services

  • Monitor performance

Functional Cookies

Used to remember:

  • User preferences

  • Language settings

  • Saved configurations

Advertising Cookies

Where applicable, advertising partners may use cookies to measure campaign effectiveness and improve ad relevance.

Managing Cookies

Most browsers allow you to:

  • View cookies

  • Delete cookies

  • Block cookies

  • Restrict third-party cookies

Disabling cookies may affect some website features.

Third-Party Services

Our Services may contain links to third-party websites or integrate third-party tools. We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our Services are not intended for children under 13 years of age or the minimum age required by local law.

Changes to This Policy

We may update this Policy at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

Contact

For privacy-related questions, contact:

Email: support@scribenova.com

Website: https://scribenova.com